Privacy Policy

www.suntos.com.my and www.suntos.my is committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing, please email us at [email protected].

INFORMATION COLLECTED
We collect information from you when you: 

• register with and buy products or services on the Website;
• visit the Website, and other sites accessible from the Website;
• contact us e.g. in writing, call customer services

USE OF YOUR INFORMATION
We will use your information to: 

• manage and improve the Website;
• administer and operate your account;
• personalize your experience;
• improve customer service;
• check and verify your identity;
• billing and collecting payments for our products;
• send periodic emails;
• process transactions

The email address you provide for order processing, will only be used to send you information and updates regarding to your order.

We will also use your contact details to communicate with you regarding delivery service, administrative or operational reasons relating to our service. We may contact you by email, telephone or whatsapp/WeChat for these purposes.

SECURITY AND ACCURACY OF INFORMATION 
Please note that although no system of technology is completely safe, we have endeavored to take all reasonable measures to prevent and minimize risks of unauthorized access to, improper use and the inaccuracy of your information.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

COOKIES
Cookies are small text files stored on your computer through your web browser that enable the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping card, understand and save your preferences for future visits and keep track of advertisements.

DISCLOSURE AND TRANSFER OF YOUR INFORMATION
Your information will be used for our internal use only. We will never disclose or pass your personal data to anyone else without your consent, except for any successors in title to our business authorized or required by law or to other companies who provide a service to us. We may also use and disclose information in aggregate (so that no individual customers are identified) for purpose of marketing, promotional, strategic development, research and customer care.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

YOUR CONSENT
By using our website, you consent to our privacy policy.

MODIFICATION OF THE PRIVACY POLICY
We reserve the right to amend this Privacy Policy any time without prior notice. You are responsible for regularly reviewing this Privacy Policy. Continued use of our Website shall constitute your consent to such changes.

CONTACTING US
If you have any order query, please email us at [email protected].